Which factor is crucial for sustaining supplier relationships in logistics?

Consistent quality of products and materials is vital for sustaining supplier relationships in logistics because it builds trust and reliability between the supplier and the logistics provider. When a supplier consistently delivers high-quality products, it minimizes disruptions in the supply chain, ensuring that operations run smoothly and that customer expectations are met. This reliability fosters a long-term partnership, as both parties can depend on one another to maintain standards and fulfill obligations.

In contrast, high costs can strain relationships, as they might lead to tension over pricing. Frequent changes in logistics strategy can create uncertainty and make it difficult to establish stable relationships, as suppliers may find it challenging to adapt to constantly shifting requirements. Infrequent communication can result in misunderstandings and a lack of transparency, which can erode trust over time. Thus, maintaining consistent quality becomes a cornerstone for solid and enduring supplier relationships in logistics.